This Privacy Policy governs the manner in which TREOS collect, maintain and disclose information collected from users of our website and mobile app.
Personal Information:
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
To improve customer service:
Information provided by Users helps us respond to the customer service requests and support needs, more efficiently.
To personalize User experience:
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site:
We may use feedback provided by the User/s to improve our products and services. To run a promotion, contest, survey or other Site feature. To send the User/s information they agreed to receive about topics of interest to them. To send periodic emails.
How we protect User’s information:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User’s personal information and data stored on our Site. As with data security, there are limits to its effectiveness so we will do our best to retrieve any data that is lost as per available resources.
How We Handle Account Deletion:
When a User requests to delete their account, we take immediate steps to remove all personal information and data associated with the account from our Site. We adopt appropriate data deletion practices to ensure that the User’s information is securely erased from our systems. However, as with any data process, there are limits to its effectiveness. We will do our best to permanently delete all associated data using available resources. Please note that some residual data may remain in our backup systems for a limited period before it is fully purged.